]

Lancaster County Marine...45 Years - 3 Generations here to serve you better!
...Family owned since 1967..........................717-859-1121 or 717-626-1121

HOME | DIRECTIONS | CONTACT US
Chaparral Boats | Starcraft Boats | Vantage Fish & Duck Boats |
Aluminum Fishing & Pontoon - Fiberglass Fishing Boats | Bow Rider Vee Hull - Cuddy Cabin Boats | Bargain Boats!! | Used Canoes & Kayaks |
Old Town Canoes | Esquif Canoes | Sevylor Inflatable Canoes | Used Canoes & Kayaks | One-of-a-Kind Clearance |
Old Town Kayaks | Ocean Kayak | Necky Kayaks | Hobie Kayaks | Hurricane Kayaks | Freedom Hawk Kayaks | One-of-a-Kind Clearance | Inflatables | Used Canoes & Kayaks
Vantage Fish & Duck Boats | WaterQuest SunDolphin Fishing Boats | SunDolphin Escape Pedalboats | Sevylor Inflatables
subglobal6 link | subglobal6 link | subglobal6 link | subglobal6 link | subglobal6 link | subglobal6 link | subglobal6 link
subglobal7 link | subglobal7 link | subglobal7 link | subglobal7 link | subglobal7 link | subglobal7 link | subglobal7 link
subglobal8 link | subglobal8 link | subglobal8 link | subglobal8 link | subglobal8 link | subglobal8 link | subglobal8 link

OUR HAPPY CUSTOMERS! Boat Picture


Send us your favorite out-on-the-water pictures!
photos@lancastercountymarine.com

Dale, Sarah, Fran, Dale Sr, Duane, Isaiah,

How about these photos (see pic #1, #2, #3 in slideshow above), in the Eastern Bay MD, via Helicopter September 2011.
The Chaparral never looked so good. Thanks for keeping us "on the water" this year.

Merry Christmas Hartmans!

Jack and Terri

Dale,

We didn’t make it into the water on Saturday. After eating a late lunch the weather obviously didn’t cooperate.The radar showed some nasty weather over your way, I hope you guys didn’t get pounded.

We really enjoyed our trip to your store and wanted to thank you for an extremely pleasant buying experience.
We “launched” our new Hurricane Santee 116’s  Sunday afternoon and we were completely pleased with the results. We were pleasantly surprised that the 116’s keep nose on point just as well as our 14.5’ Whister’s (In fact maybe even better because both of our Whistler’s tend to track to the left).
Their lightweight is obviously another giant positive. After a long day of paddling, it was a breeze to carry them out of the water and load them up.
If only all businesses would take note of your philosophy on selling a great product at a fair price while providing unsurpassed customer service; but I suppose while others come and go, this is why you are still going strong after 44 years.

I’ll update you on how they “keep up” with the Eliza
Have a super day and say hi to Duane, Mom, Dad and Sarah for us.

Thanks,
Jim and Luba

P.S. Luba loves the Mango color

Saturday, December 4, 2010

CUSTOMER BLOG...MISTRAL-A CANOE BY ESQUIF

This blog entry will probably sound like an advertisement for a marine company and, I guess that's ok because I believe in promoting excellence.  I drove to Lancaster, Pennsylvania yesterday to pick up my new canoe at Lancaster County Marine, Inc.  That is the same outfit I purchased my Esquif Champlain Kevlar model canoe from, over a year ago.   I arranged to have the Champlain shipped to Tennessee at time of purchase and never did get to meet the management and staff at Lancaster County Marine.  They treated me professionally and courteously during the entire procedure from start to finish with the Champlain and the whole purchase was executed by phone.  That was a great experience as well as a refreshing one.  I'm a repeat customer with the procurement of the Mistral, the new freighter canoe I picked up yesterday. Click here to read entire post (PDF File)   Gary - Tennessee

Thank you very much for doing an excellent job when winterizing our boat.  Most importantly, we sincerely appreciate that you thoroughly inspected the entire boat and trailer, identified anything that needed attention, and took care of it.  Your attention to detail is awesome and gives us great confidence in your work. 

Thanks,
Al & Cindy
Maryland

Just wanted to say thank you for your advice, great service, and patience with all of our questions.  My husband and I came to you this spring and traded in our Old Town Loons for a pair of Hurricane Tampico 135L's.  Since then we've kayaked the Susquehanna several weekends, and just returned from a trip to Lake Placid NY, where we kayaked the Raquette River, Lake Flower & the Saranac Lakes, Fishing Creek, Rainbow Lake, and the North Branch of the Saranac.  I've included a picture of my husband with our boats on the shore of Rainbow Lake in upstate NY.  The Tampicos easily handle choppy waves, lots of wind, and speedboat wake, and always give us a smooth fast ride.  We love the stability, responsiveness, and SPEED of our new yaks.  And it doesn't hurt that they sure are pretty!

Laura & Peter
Lancaster, PA

After purchasing our new Old Town Adventure Kayaks, we had to run right out and give them a try.  This is the Susquehanna River Just south of Goldsboro.  Note 3 mile Island in the background. (pictures in slideshow above)

They were just what we wanted and handled like a dream!
Thanks Lancaster County Marine! 

Tom & Donna
Lewisberry, PA
I will spending a lot of time in the New Old Town Canoe, "when the snow melts"
I just Love it!
Don't think I will be in the Big Coleman I have, very much,
The new one is so much better.
Tell Dale that I could not feel any movement on the floor, it must really be a strong construction, which is great.
Back at ya soon, Hartman Family,
Gary
p.s. West Virginia has some great Canoeing, spread the word :-)

Hi Dale,
I purchased a Hurricane Tracer from you folks in July.  I absolutely love this boat!  The bad side is that all my friends are jealous and want one. I'm surprised at how many people think the boat is fiberglass.  It's really beautiful, and fast.  So far I've only had it in lakes but next month it's headed to the shore for some bay and (maybe) ocean trips.
Thanks again for a great boat!

Renee
Hatfield, PA

Hi Dale,
Just a quick note to say thanks for your help regarding the Mighty Mite Kayak Cart. I got the new kickstand installed and the cart is working fine. Now I can go find the Loons.

Thanks Again,
Rachel from WI

Pictures taken along the AuSable River just below the Mio Dam in Mio, Michigan. (pictured above) This was the maiden voyage for the canoe we bought from you earlier in the spring. Thanks for all the help, we continue to enjoy outings. This summer we’ve also canoed the Sandusky River in Tiffin, OH and several lakes and the Yellow River in Chequamegon National Forest outside Gilman, WI.

Chris, Jennie, Ethaan and Aaden
Findlay, Ohio
Old Town Osprey 155
Our Scupper Classic arrived last Friday and we are thrilled to have it! Thanks so much.
Sam & Betty
St. Petersburg, FL
Ocean Kayak Scupper Classic
Received boat! Great wrap, protected well. Will try to get out on the river tonight to see how she handles. Still interested in the Corsica but need to talk more on its fit and tracking abilities in flat water sections on slow running rivers.Will try to call on this tomorrow afternoon.
Terry
Hayward, WI
Perception Reflex
Thanks again for the outstanding service. The boat arrived in flawless shape the day after I ordered, and your family has been extremely helpful.

Regards,
Chris
Toledo, OH
Old Town Osprey 155 Angler
Yes it is here thanks for the fast shipping . Looks very nice color is great. I will get some pictures for you soon. You all are great only wish i had a place here as friendly and well stocked as you all are .The follow up is great glad you care about your service it hard to find that now days. :) thanks again.
Dan
Daytona Beach, FL
Ocean Kayak Aegean

You may have already gotten word, but I picked up the boat from FedEx yesterday - and was out on the water at our mostly frozen local lake 30 minutes later. Yeeha! Thanks for your assistance. You've all been a pleasure to work with.

Dave
Flagstaff, AZ
Perception Mirage III

Dale & Sarah,
Thank you so much for locating this part.  No other source was responsive or productive.  I knew I could rely on someone from “back home” to come through for me.
Although I am surrounded by kayak shops out here, from this point on, regardless of our kayaking needs, we will be using Lancaster County Marine.

Sincerely,
Rich
Long Beach, CA

Hello Everyone,
I just wanted to drop a note and thank everyone for their time yesterday. We really left feeling we made a good decision regarding the boat we choose. (19' Bayliner) I think everyone there strives to hit a home run when it comes to customer service and satisfaction... couldn't have been better! We will definitely refer anyone interested in a boat or even repairs/winterizations to your "family" company.
Thanks again for your help and patience while we continue to learn and ask questions.

Sincerely,
Tonya
Just a note to say Thank You to your whole Lancaster County Marine family for helping me make this dream come true! I am 100% Satisfied with the service and caring that you all have shown me!
Sincerely,
Julie

Sarah and Dale,
Thanks for your help and info along the way. I picked up the boat yesterday and all is good. Hope to try it out this weekend.
When in PA I will stop by the shop.

Thanks,
Eric ~ KY
With Our Thanks To Lancaster County Marine.
We want to thank you for your service to our boat. It is running very good. Planes out fast, not taking on any water, and idles nicely. We are having a great time on the water thanks to your prompt and courteous service.
Sincerely,
Jim & Mary Lou
Dale,
I just wanted to thank you for your professionalism and perseverance to get my claim processed to get me back on the water. Thanks for working with the insurance company to make it happen. I truly appreciate your extra effort to make it happen. Having fun on the water again! (Just wish I could go faster now... Break-in, you know)
Jeff
1987 Wellcraft Classic



Send us your comments!
customer@lancastercountymarine.com

Share |
 

About Us | Contact Us | ©2012 Lancaster County Marine, Inc. Akron, PA Call us at...717-859-1121 or 717-626-1121   Find us on Facebook!  Follow lanccomarine on Twitter