About Our Crew
Our family is about working together, to make things happen that will help everyone.
We all share knowledge and try to help each other every day.
A family that works together stays together.
We are now in our 52nd year of business and in our 3rd generation of family.
We strive to make your boating fun!
Watch our 50 Year Anniversary Video here! Here we answer some questions we've had asked
over the years and share some of our experiences as a family working together.
Dale Sr. founded Lancaster County Marine based on his mechanical background. He has been trained in both Mercury and MerCruiser product lines and with 40 years service experience he has maintained the Master Technician status longer than many marine mechanics have been alive.
Fran's secretarial background lend itself well to office management. She is responsible for clerical and bookkeeping duties, boat and trailer registrations and title work and is a PA Notary Public. Most customers arriving around noontime will notice Fran prepares a home-cooked meal to keep our staff cranking.
Dale Jr. graduated from Conestoga Valley High School in 1974, and worked into the current position he now holds, general sales manager. This allowed his father to devote more time to the shop. In addition to management and sales training, he also attended service schools to be able to work in the service department. All of this gives him a full understanding of the entire business, which involves sales and service of boats, motors, trailers, canoes, kayaks, marine supplies and accessories, everything to make boating and water sports fun.
Duane obtained the status of Mercury Marine Certified Technician before graduating from Ephrata High School in 1980. He has been our technician-shop manager since then. Duane received the prestigious Master Technician Award for Mercury and MerCruiser Stern Drives and continues to attain additional technical education, keeping up with the latest technology.
Dale Jr.'s daughter, Sarah joined our crew in 2003 after graduating from Conestoga Valley High School. She works in the office with her grandmother, Fran and her father. Sarah designed and maintains our store website and does the computer work for the store. She also helps her grandmother in the office with answering telephones, paperwork and helping customers.
Sarah's name changed January 11, 2014 when she got married to Derek Shanely. Derek plays piano, acoustic and electric guitar, sings and enjoys writing and recording his own original music. You can find out more about that online: Night Water Project.Sarah enjoys playing violin and saxophones. She also has her photo collection online as Sarah Shanely Photography.
Dale Jr.'s son, Isaiah originally joined the Lancaster County Marine crew full time upon graduating from Conestoga Valley High School in 2009. Prior to going full-time, Isaiah worked many summers from the age of 12 part time at the store working in the shop closely with Dale Sr. In 2013, Isaiah took a full-time job working in the firearms industry, increasing his knowledge with customer service and employee management. In July of 2016, Isaiah rejoined the crew here at LCM full-time, working in sales and the service department. Isaiah specializes in film production, and brings his knowledge of kayaks, canoes and boating to our crew. You will find Isaiah kayaking, fishing, wake boarding, or just hanging out around water when he is not working.
Isaiah also produces the videos for the Lancaster County Marine YouTube channel. "It's exciting, boating and just being on the water. What I like about working here at the store is that we sell such a wide variety of boats, canoes, kayaks and more. I do the videos because my goal is to sell people the boat, kayak, or canoe that will be best suited for them. When I buy something, I want to get the right product once, so I don't need to shop around or be dissatisfied with my purchase. The videos allow me to explain products in a way that is informative, it just gives buyers the education they need to make the right choice. It's fun for me, watching my videos you will see I am not always serious, I am just being myself. I love what I do." - Isaiah
Isaiah is also a member of the 2019 Hobie Fishing Team.
Download the Night Water Project New Horizon album now... Featuring "Nothing Better Than Being on the Water!"
Album also available to stream via Apple Music, Spotify, iHeartRadio, and other online websites.